EMOTIONAL INTELLIGENCE COACHING
Emotional Intelligence (EI) – “emotional skills that influence the way we perceive and express ourselves, maintain
relationships and inform decision making to get the best results.”
Developing EI will improve performance.
IQ + Talent + EQ = Success
EQ has been found to be directly responsible for between 27-45 per cent of job success.
EQ is not fixed and can be developed.
EI is an absolute condition of leadership and business performance
WHY EI COACHING
• It all starts with self-awareness of EI.
• Using coaching to then agree and explore the
real performance gaps with an EI backdrop will
lead to individual improvements.
• These individual performance improvements
then drive business performance leading to
increases in retention, engagement and
THE EI COACHING FRAMEWORK
Interpersonal Relationships, Empathy,
Reality Testing, Problem Solving, Impulse Control
Flexibility, Stress Tolerance, Optimism
OUR EI COACHING PROCESS
EI self-awareness backdrop
Identify performance gaps
Agree Performance coaching objectives
Goals, Reality, Options
Agree Action Plan
Actions and changes